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Process

  • In light of COVID-19, are you operational?
    • Yes, we are!  
  • How long does it take for my order to arrive?
    • Orders typically ship in 5 business days.  
    • Shipping adds 1-5 business days depending on the ship method and zip code.  UPS Time in Transit Map.
  • Can my order be expedited?
    • Yes!  We offer rush production as well as expedited shipping options.  Please fill in the "date needed" at checkout and we'll respond right away to let you know if expedited shipping is needed.  Additional charges may apply.
  • Will I get a proof?
    • Yes, we will send you a PDF proof of your entire order.  
    • Please respond ASAP to keep your order on schedule.
    • Proofs that are not approved within 24 hours may delay your ship date.  
  • I just need 1 badge.  Do I have to check out online or can I just email you?
    • Sure thing!  We accept email orders. 
    • Contact Us
  • What are the badges made of?
    • Aluminum 

Payment

  • Who pays for State Council orders?
    • SHRM headquarters in Alexandria, VA pays for State Council badge orders.  
    • During checkout, please select "Bill to SHRM HQ" for the billing method.  On the line below that, please enter the name of your State Council.  
  • Who pays for Chapter Affiliate orders?
    • Each Affiliate Chapter pays for their badges.
    • A credit card is required at checkout.

Design

  • Do you have our design on file?
    • Yes, we do!  We maintain a library of State Council and Chapter Affiliate badge layouts. 
    • Your order will be produced using the current design on file for your state or chapter. 
  • We have a new State Council or Chapter Affiliate logo.  Can we add that to our badges?
    • Yes, you can!  Please upload your artwork during checkout.  
  • We're a little different and our badges should be too.  Can I customize my Chapter Affiliate badges?
    • Yes, you can!  You can customize your Chapter Affiliate badges however you would like.  Please upload your logo during checkout, and let us know that you would like to add or change the logo and any other instructions you think we should have.  Our design team will send you back a proof.